You cannot win with a person who criticizes but takes none from others.
At least with Mme. Empathy, her trademark which was sex appeal was real. Mme Harmonie billed herself as a friendly down to earth person with little interest to frivolous fashion. It is a tactic often employed by average looking women in order to appear to have more substance than beautiful women. We already know she is so kind that she does not give a rat that I am stuck in life where her restaurant does not allow me to open my windows to let the fresh air. In a nutshell, while Mme. Empathy manipulated people with the asset she truly possessed, Mme. Harmonie deceived with an asset she did not possess when it mattered.